Classified as "Excellent" on Trustpilot UK
| Customer / Location | Order Ref & Date | Purchased Model | Rating | Customer Feedback Statement |
|---|---|---|---|---|
| Liam Davies Liverpool, L18 |
PX-UK-20260928-8921 28 Sept 2026 |
iPhone 15 Pro 128GB (Blue Titanium) | 5.0 ★★★★★ | "Collected directly from their Broad Green Road shop in Liverpool. The handset looks genuinely brand new, battery health is at 97%, and the PhoneCheck certificate gave me full peace of mind. Excellent local service!" |
| Sophie Walker Manchester, M4 |
PX-UK-20260925-8845 25 Sept 2026 |
iPhone 14 Pro Max 128GB (Space Black) | 5.0 ★★★★★ | "Ordered online on Wednesday afternoon, received via Royal Mail Tracked 24 on Thursday morning! Not a single mark anywhere. Battery is at 95% and camera quality is flawless. Will definitely purchase again." |
| Callum Hughes Chester, CH1 |
PX-UK-20260922-8730 22 Sept 2026 |
Samsung Galaxy S23 128GB | 5.0 ★★★★★ | "Was slightly skeptical about buying refurbished online, but Phone Express UK proved their reputation. Phone arrived in premium sealed packaging with official 12-month CRA warranty papers. Brilliant price." |
| Emma Taylor Warrington, WA2 |
PX-UK-20260918-8612 18 Sept 2026 |
iPhone 15 128GB (Black) | 5.0 ★★★★★ | "Super fast delivery and device condition exceeds my expectations. Tested with Vodafone SIM immediately and works like a dream. Thank you to the Liverpool support team for answering my queries!" |
| Oliver Jenkins Leeds, LS1 |
PX-UK-20260914-8501 14 Sept 2026 |
iPhone 13 128GB (Midnight) | 5.0 ★★★★★ | "Purchased for my son starting college. Battery health verified at 93%, flawless screen and authentic charging cable included. Outstanding value compared to high-street retail." |
| Charlotte Brown Birmingham, B15 |
PX-UK-20260909-8399 09 Sept 2026 |
Samsung Galaxy S23 Ultra 256GB | 5.0 ★★★★★ | "The S-Pen and camera zoom operate as new. Tested screen thoroughly with diagnostic app and passed 100%. Highly recommended British refurbished technology specialist." |